Terms of Service

1. Acceptance of Terms

By accessing or using the CleanRide mobile or web application, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our services.

2. Service Description

CleanRide is an on-demand premium mobile car detailing platform that connects users with independent, verified detailing professionals. We are a technology platform, and while we ensure quality control and partner vetting, the actual detailing services are provided by independent contractors.

3. User Responsibilities

As a user of our service, you agree to:

• Provide accurate and complete information when booking a service.
• Ensure the vehicle is parked in a legally accessible location where detailing can be safely performed.
• Remove all personal valuables from the vehicle prior to the service.
• Be present or available at the start and end of the scheduled service time.

4. Cancellations & Refunds

Bookings can be canceled without penalty up to 4 hours before the scheduled service time. Cancellations made within 4 hours may be subject to a cancellation fee. Refunds for unsatisfactory service will be evaluated on a case-by-case basis through our support team.

5. Limitation of Liability

CleanRide is not liable for any pre-existing damage to the vehicle. While our partners take the utmost care, any claims regarding damage must be reported within 24 hours of service completion. CleanRide's total liability shall not exceed the amount paid for the specific service in question.